Shipping policy

Shipping and Delivery Policy

At this time, TBG UNIFORM STORE ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

When will I receive my order?

  • Once your order is placed, you will receive a confirmation email that will include your order details and the selected shipping method.
  • Once the order has shipped, you will receive a shipping confirmation email. Please click on the “Track Order” link within the email to receive the most up-to-date tracking information. If you have a tracking number, you can also check the status within the email.
  • Please allow the specified transit time to receive your order once it has shipped.

Processing Time

Orders received normally process the same day or the next business day. Embroidered items will add an additional 2-3 business days to the processing time.

Business Days

Business days are defined as Monday-Friday, excluding holidays

Multiple Shipments

Some items may be shipped separately. If multiple items are ordered, it is possible that you will receive more than one shipment.

Embroidered/ Custom Logo Items

Items that include embroidery or a custom logo will ship after the embroidery process has been completed. Typically, embroidery or custom logo will add an additional processing time of 2-3 business days.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. TBG UNIFORM STORE is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.